FAQ General Platform Questions

How do I change the password of my trading platform?

You can re-set the passwords of your trading platforms by logging in to your FxPro Direct (direct.fxpro.com if you are under CySEC, or direct.fxpro.co.uk if you are under FCA). Click on the account number under ‘Account(s)/Actions’, selecting the account for which you would like a new password. A drop-down menu will appear with the option to ‘Reset password(s)’, followed by a pop-up box that will ask you to confirm your request. An email will be sent to you shortly, which will contain a temporary password and instructions on how to change this password to one of your own choice via the trading platform.