FAQ Deposits & Withdrawals

What should I do if I have not received my withdrawal?

For withdrawals via Bank Transfer thats have not been received after 5 working days of making a withdrawal request, please contact our Client Accounting Department at accounting@fxpro.com, so as to provide you with a Swift Copy.

For withdrawals via Credit/Debit Card that have not been received after 10 working days of making a withdrawal request, please send a copy of your card statement to accounting@fxpro.com and we will contact the card processing company to investigate the delay.