FAQ Deposits & Withdrawals

How long does it take to process my withdrawal request?

All withdrawal requests are processed by our Client Accounting Department within 1 working day. However, the time needed for the funds to be transferred will vary, depending on your payment method.

Bank transfers are ordinarily processed by us within 1 working day, it takes 3-5 days approx. for the funds to be credited to your account. However, please note that it might take up to 10 working days for your funds to process back through the banks to your card.

Under normal circumstances, Credit/Debit Card withdrawals are also processed by us within 1 working day, and it takes 5-7 days approx. for the funds to be credited to your account.

All other payment methods are usually processed by us within 1 working day.