FxPro Document Downloads

Please ensure that you download, read and understand the content of the following documents.

Terms and Conditions of Business

The ‘FxPro Terms and Conditions of Business’ (both MetaTrader4 and cTrader) govern all the actions that relate to the execution of your trades.

Client Agreement and Risk Disclosure

The Client Agreement forms the basis on which FxPro provides investment and ancillary services to our clients with the Risk Disclosure Statement (annex 1) recognising the risks associated with transactions in Financial Instruments.

Complaint Handling Procedure

The Complaints Handling Procedure ('the Procedure') sets out the processes employed when dealing with complaints received by clients. A complaint is an expression of dissatisfaction by a client regarding the provision of investment and/ or ancillary services provided by FxPro.

Should you have a complaint or dispute regarding the product or service you have received from FxPro UK, you should direct your complaint to the Compliance Officer, at FxPro UK Limited, 13/14 Basinghall Street, London, EC2V 5BQ, or at info@fxpro.co.uk.

Order Execution Policy

The purpose of the ‘FxPro Order Execution Policy’ is to provide you with the execution method for each type of order that you enter into either MetaTrader 4 or cTrader.

Client Categorisation

Definitions of client categories under MiFID and FSA requirements.

Conflicts of Interest Policy

The ‘FxPro Conflicts of Interest Policy’ discloses any conflicts that may arise during your business relationship with FxPro and details the measures taken for the management of those conflicts.

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