Please ensure that you download, read and understand the content of the following documents.
The ‘FxPro Terms and Conditions of Business’ (both MetaTrader4 and cTrader) govern all the actions that relate to the execution of your trades.
The Client Agreement forms the basis on which FxPro provides investment and ancillary services to our clients with the Risk Disclosure Statement (annex 1) recognising the risks associated with transactions in Financial Instruments.
The Complaints Handling Procedure ('the Procedure') sets out the processes employed when dealing with complaints received by clients. A complaint is an expression of dissatisfaction by a client regarding the provision of investment and/ or ancillary services provided by FxPro.
Should you have a complaint or dispute regarding the product or service you have received from FxPro UK, you should direct your complaint to the Compliance Officer, at FxPro UK Limited, 13/14 Basinghall Street, London, EC2V 5BQ, or at email@example.com.
The purpose of the ‘FxPro Order Execution Policy’ is to provide you with the execution method for each type of order that you enter into either MetaTrader 4 or cTrader.
Definitions of client categories under MiFID and FSA requirements.
The ‘FxPro Conflicts of Interest Policy’ discloses any conflicts that may arise during your business relationship with FxPro and details the measures taken for the management of those conflicts.
Risk Warning: Contracts for Difference (‘CFDs’) are complex financial products that are traded on margin. Trading CFDs carries a high level of risk since leverage can work both to your advantage and disadvantage. As a result, CFDs may not be suitable for all investors because you may lose all your invested capital. You should not risk more than you are prepared to lose. Before deciding to trade, you need to ensure that you understand the risks involved taking into account your investment objectives and level of experience. Past performance of CFDs is not a reliable indicator of future results. Most CFDs have no set maturity date. Hence, a CFD position matures on the date you choose to close an existing open position. Seek independent advice, if necessary. Please read FxPro’s full ‘Risk Disclosure Statement’.
FxPro UK Limited is authorised and regulated by the Financial Conduct Authority (previously, Financial Services Authority) (registration no. 509956). FxPro Financial Services Limited is authorised and regulated by the Cyprus Securities and Exchange Commission (licence no. 078/07).
FxPro Group Limited is a holding company that controls FxPro Financial Services Limited. FxPro UK Limited is a direct operating subsidiary of FxPro Financial Services Limited. FxPro Financial Services Limited and FxPro UK Limited do not offer Contracts for Difference to residents of certain jurisdictions such as United States of America and the Islamic Republic of Iran.